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Policies

NOTE: iStudy at Ole Miss follows the current University of Mississippi policies. For a complete listing of the official University of Mississippi policies, click here.

Academic Honesty

Honesty and fairness are essential elements of the academic environment of The University of Mississippi. Every member of the University community is charged with upholding high standards of honesty and fairness in all academic matters. Any action, which is contrary to these standards, is subject to academic discipline.

The iStudy Department follows the “Student Academic Conduct and Discipline” as outlined in the University of Mississippi’s Policy Directory. See ACA.AR.600.001 for the most current official policy detail.

Appeals, Complaints and Grievance Procedures

Requests for exceptions to the policies are stated on this website must be made in writing to the Director of iStudy as outlined below. The iStudy student is responsible for being familiar with and complying with the policies stated in the iStudy information sheet. Any exception to policy must be provided on the basis of student appeal. Appeals are reviewed on the basis of justifiable and documented circumstances. iStudy does not adjudicate grade appeals.

Requests for exceptions to iStudy policies must be made in writing to
the Director of iStudy
Outreach and Continuing Education
iStudy
P.O. Box 1848
University, MS 38677-0729

The student appeal must be written or typed, and must include the following:

  • the student's current mailing address
  • the student's daytime telephone number
  • the course(s) to which the appeal pertains
  • the exception or waiver of policy requested
  • a description of the circumstances upon which the appeal is based (attach any supporting documentation)

The iStudy Department follows the “Academic Grade Appeal Procedure” as outlined in the University of Mississippi’s Policy Directory. See ACA.AR.600.002 for the most current official policy detail.

Final Grade Appeals

The iStudy Department follows the “Academic Grade Appeal Procedure” as outlined in the University of Mississippi’s Policy Directory. See ACA.AR.600.002 for the most current official policy detail.

Change of Address or Name

The student is responsible for notifying iStudy officially of a change in name, address, or email address for administrative purposes. See the link below for the online Change of Information Form, or download the .pdf. A change of name or address on a lesson cover sheet does not constitute an official notification.

Your “Change of Address” form can be submitted to us one of the following ways:

  • Online: fill out the change of information form online.
  • In Person:  deliver to our office in The Jackson Avenue Center, Suite H
  • By Email: email to our office at istudy@olemiss.edu
  • By Fax:  fax the form to 662-915-8826
  • By Mail:  mail to our office at the following address:

iStudy
Outreach and Continuing Education

P.O. Box 1848
University, MS 38677

Confidentiality of Student Records

The iStudy Department follows The University of Mississippi's policy in abiding by the provisions of the Family Education Rights and Privacy Act of 1974. This policy restricts the release of education records of students. To insure compliance with this policy, this department will not give out any information about grades over the telephone.

The Family Education Rights and Privacy Act of 1974 (Buckley Amendment) is a federal law that governs access to the students' education records. This law grants students guaranteed access to their educational records; such access includes the right to inspect and review educational records, the right to obtain copies of the records (a copying fee may be charged), and the right to challenge or supplement information on file in order to prevent flawed interpretation. Certain records (i.e., medical records) are not deemed to be educational records and are therefore not accessible to students. Additionally, the Buckley Amendment prohibits the disclosure of "personally identifiable information" to third parties without the prior written consent of the student. Exceptions may be made only for University officials and others with legitimate educational interests. The University may disclose "directory information" unless the student notifies the University to the contrary. Directory information is defined as a student's name, address, telephone number, email address, date and place of birth, major field of study, student activities, weight and height of members of athletic teams, dates of attendance, degrees and awards received, and the most previous educational agency or institution attended by the student.

If you have questions about the law or want more information, please contact the Office of the Registrar, 662-915-7792 or the iStudy Office.

The iStudy Department follows the “Access to Student Records” as outlined in the University of Mississippi’s Policy Directory. See ACA.AR.700.001 for the most current official policy detail.

Course Load

You may enroll in no more than two iStudy courses at any one time.

If you are a student at the University of Mississippi, you must have the approval of your Academic Dean before you may enroll in an iStudy course.

If you are working toward a degree at another university, check with your academic advisor at your institution to determine whether there are limits on the number of credits you may take through iStudy.

Deadlines for Course Completions and/or Graduation

Students who have enrolled in an iStudy course and need the course completed by a particular deadline date should have all their lessons and examinations completed 2 WEEKS before their deadline date. This allows time for processing of lessons and/or exams.

Extension Policies

Semester-Based
Semester-based iStudy courses must be completed within the semester and no extensions are available. Instructors may be approached for a temporary grade of incomplete. Incompletes are not automatic and are at the instructor’s discretion. All normal semester protocols apply.

Full-Year Courses
An extension will add an additional 3 months to the end of your current course expiration date. Enrollments after 01/01/2017 are allowed 1 three month extension. The fee is $150. Extension fees may be paid by bursar charge (if the student is enrolled at UM), credit card charge, cash, check, or money order. Please make all checks or money orders payable to “University of Mississippi”. To pay by credit card please call 662-915-7313.

The Extension Request Form is available online (see below), or download the .pdf. It can be sent to our office one of the following ways:

  • Online: fill out the extension form online
  • In Person:  deliver to our office in The Jackson Avenue Center, Suite H
  • By Email: email to our office at istudy@olemiss.edu
  • By Fax:  fax the form to 662-915-8826
  • By Mail:  mail to our office at the following address:
    Outreach and Continuing Education
    iStudy
    P.O. Box 1848
    University, MS 38677
Refund Policy

Semester-based courses

  • Students will not be officially withdrawn unless the withdrawal form is received by the iStudy office.
  • Withdrawal from a semester-based course is permitted at any time within the semester registration period (until the last day to register or add classes).
  • Another course may be added within the semester registration period at no charge.
  • If an iStudy course is added after the registration window is closed, it must be a full-year iStudy course. The cost of the course would then be in addition to the cost of full-time tuition.
  • Semester-based courses are unavailable once the registration window is closed.
  • Refunds are not available after the semester refund date.

Full-year Courses

  • Students will not be officially withdrawn and eligible for a refund unless the withdrawal form is received by the iStudy office.
  • Students receive an 80% refund of the course enrollment fee only if the request is received or postmarked within 30 days of enrollment.

Click here to find the required online Withdrawal Request Form
Click here to access the Withdrawal Request Form PDF.

The PDF form can be printed and then sent to our office one of the following ways:

  • In Person: deliver to our office at The Jackson Avenue Center, Suite H
  • By Email: email to our office at istudy@olemiss.edu
  • By Fax: fax the form to 662-915-8826
  • By Mail: mail to our office at the following address:
    Outreach and Continuing Education
    iStudy
    P.O. Box 1848
    University, MS 38677

For more information about withdrawals please click here.

Transcripts

Transcripts are issued only by The University of Mississippi's Registrar's Office, not by iStudy. There is a $7 fee for each transcript requested.

Requests for official transcripts can be made through your myOleMiss portal, in person, by mail, by fax, or by a 3rd party.

More information is available at the University Registrar's Transcript Request page.

Transfer Policies

Semester-based courses

  • You may transfer from a semester-based course to another semester-based course at any time within the semester registration period (before the last day to register or add classes). No transfers are allowed after that date.
  • There is no additional charge to transfer within the semester registration period.
  • Students may not transfer from a semester-based course to a full-year course without paying the additional cost of the full-year course.
  • A semester-based course may be dropped only if it is within the course withdrawal period.
  • If an iStudy course is added after the registration window is closed, it must be a full-year iStudy course. The cost of the full-year course would then be in addition to the cost of full-time tuition.
  • Semester-based courses are unavailable once the registration window is closed.

Full-year Courses

  • A student may transfer from one iStudy course to another if the request is made within two months of the enrollment date, and the midpoint of the course has not been reached.
  • The transfer fee is $75, payable when enrolling in the new course.
  • To transfer, complete a transfer application form located here
  • UM students must obtain written approval from their deans' offices.
  • An enrollment may be transferred only once.
  • The date of the initial enrollment remains effective on a transfer to another course.

Click here to find the Transfer Application PDF.

UM Policies Regarding iStudy

The official UM policies that pertain to Independent Study are listed below. Click on the policy code to link the webpage.

Policy Name: Independent Study and Online Courses: General
Policy Number: 10000273
Policy Code: ACA.AR.300.003

Policy Name: Independent Study Courses: Specific
Policy Number: 10000274
Policy Code: ACA.AR.300.004

Policy Name: Independent Study Testing Policy
Policy Number: 10000740
Policy Code: ACA.AR.300.010

Withdrawal Policy

Policies on withdrawal depend on whether or not the student is enrolled as a student at the University of Mississippi. Within those two categories there are rules. All students (UM and non-UM) are required to submit the Withdrawal Request Form. Students will not be officially withdrawn unless this form is received by the iStudy office. The online form can be found here.

Non-UM Students:

  • Non-UM students may withdraw at any time prior to taking the final examination with no academic penalty and no grade will be recorded.
  • Refunds are only allowed if the withdrawal form is received within 30 days of enrolling.
  • Re-enrolling requires full payment of tuition.

UM Students:
Semester-based courses

  • Withdrawal from a semester-based course is permitted at any time within the semester registration period (before the last day to register or add classes).
  • Another course may be added within the semester registration period at no charge.
  • If an iStudy course is added after the registration window is closed, it must be a full-year iStudy course. The cost of the course would then be in addition to the cost of full-time tuition.
  • Semester-based courses are unavailable once the registration window is closed.
  • Refunds are not available after the semester refund date.

Full-year courses
UM students may withdraw from their full-year iStudy course under these conditions:

  • The midpoint of the course is not reached
  • The course is not expired
A letter grade (A, B, C, D, or F) will be assigned to any UM student who is past the halfway point but does not complete the course. Students must pass the final exam in order to pass the course. (See applicable course syllabi for more information.) Students should consider carefully before withdrawing from a course. Re-enrolling requires full payment of tuition. The maximum permissible time for completion is one calendar year plus one purchased 3-month extension.

Should you need a paper withdrawal form, the PDF can be printed and then sent to our office one of the following ways:

  • In Person: deliver to our office in The Jackson Avenue Center, Suite H
  • By Email: email to our office at istudy@olemiss.edu
  • By Fax: fax the form to 662-915-8826
  • By Mail: mail to our office at the following address:
    Outreach and Continuing Education
    iStudy
    P.O. Box 1848
    University, MS 38677

Download the Withdrawal Request Form downloadable pdf

Welcome to iStudy

iStudy classes are flexible and self-paced. Our distance learning program allows you to learn anytime, anywhere. Most courses are available online through Blackboard. We also have classes that are paper based. Many are available in both formats. Learn More »

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