Information for Instructors

In-Lab and Online Class Testing

UM online and hybrid course instructors may choose to have their students test at the Distance Education Testing Lab (DETL). Our department is committed to upholding testing integrity. Furthermore, we are looking forward to working directly with UM faculty to facilitate their testing needs.

Each semester online instructors should receive an email from DETL with instructions on how to register their course’s exams.

The policy for proctored assessments can be found online. Instructors can also provide instructions to register for online exams in the DETL to their students.

We also provide a Syllabus Statement for Proctored Exams for instructor use.

Remote Proctoring

If you are an instructor and you need remote proctoring services for an online or in-person course please contact the distance education testing lab. From there, our department can assist with testing setup.

Proctoring for Face-to-Face Lectures

UM Testing Center staff can provide in-class proctoring assistance for faculty.

Faculty members who may be unavailable for a scheduled exam for their in-person class, or who need proctoring assistance with a large class, can reach out to Lisa Holben at the Linda Chitwood Testing Center.

Requests will be accommodated on a first-come, first-served basis, given staff and scheduling constraints. 

Face-to-Face Make-Up Exams

F2F Make-Up Testing is available to students in face-to-face classes who have had to miss an exam. Instructors who have approved students for make-up testing will provide their names, the exams, and testing instructions directly to the Testing Center staff. F2F Make-up testing can be scheduled on Tuesdays and Wednesdays at either 2:00 p.m. or 3:00 p.m. at the Jackson Avenue Center- East building.

Frequently Asked Questions

What are the costs for these services and how far in advance must they be scheduled?

Students must be notified at the time of registration or enrollment in course of any projected costs associated with verification of student identity (e.g., costs associated with online proctoring).

Students are responsible for any costs associated with using a non-university-funded proctoring service.

What do I do if a student has lockdown browser issues?

Check to make sure students have properly download the Lockdown Browser.

The first line of help with Respondus is through online chat with a Respondus representative. To initiate a chat session, use the "It's Not Working" link on the site.

The Windows and Mac versions of LockDown Browser have a "Help Center" button located on the toolbar. Use the "System & Network Check" to troubleshoot issues. If an exam requires you to use a webcam, also run the "Webcam Check" from this area.

Respondus has a Knowledge Base available. Select the "Knowledge Base" link and then select "Respondus LockDown Browser" as the product. If your problem is with a webcam, select "Respondus Monitor" as your product

If you're still unable to resolve a technical issue with LockDown Browser, select "Submit a Ticket". Provide detailed information about your problem and what steps you took to resolve it.


UM Online Testing
(662) 915-1267 (phone)
(662) 915-5138 (fax)